Medipac review
Snowbirds 60+ wintering in the US
Our rating · #6 of 9 for travel insurance
At a glance
The bottom line
Medipac is the snowbird specialist — backed by A-rated Old Republic Canada and exclusively endorsed by the Canadian Snowbird Association since 1988. Its strengths are senior-friendly underwriting (a favourable 90-day stability window) and loyalty, claims-free and early-bird discounts. The trade-offs are a lower base medical cap (US$2M versus $5–10M rivals), a long medical questionnaire and dated digital UX, and a restrictive refund policy — confirm you’re comfortable with the ceiling.
- Snowbirds 60+ wintering in the US
- Lower US$2M base medical limit
The expert assessment
How our analysts score Medipac’s travel insurance — 77.8/100 across six weighted pillars.
Carrier is Old Republic Canada; Medipac is the administrator (endorsed by the Canadian Snowbird Association).
Source: https://www.businesswire.com/news/home/20260429861709/en/
What experts like
- Purpose-built for 60+ with a 90-day stability window
- A-rated, long-established underwriter
- Loyalty, claims-free and early-bird discounts
Watch-outs
- Lower US$2M base medical limit
- Cumbersome questionnaire, dated digital, restrictive refunds
What Medipac's travel insurance policy wording actually says
Read from Medipac 2026-2027 Travel Emergency Medical Insurance Policy (2026-2027), not the brochure. Each answer is the contract's own sentence with its page number.
- Stability period
- 90 days, all ages; no buy-down rider
Read the clause
“Any Pre-Existing Condition that was not Stable and Controlled in the 90 days prior to the Effective Date of Insurance or Your Trip Start Date. This includes any reaction that results from a change in medication prescribed for such a condition.”
p. 3 - Call-before-treatment rule and penalty
- Must call before treatment; otherwise reimbursement of 75%, capped at $50,000 USD
Read the clause
“You MUST notify Medipac Assist PRIOR to seeking Medical Treatment... Failure to call Medipac Assist will result in reimbursement of only 75% of all eligible Covered Expenses to a maximum of $50,000 USD.”
p. 2 - Pregnancy exclusion
- 18 weeks before and 9 weeks after the expected delivery date
Read the clause
“(a) Normal pregnancy; (b) normal childbirth; or (c) any complication, condition or symptom of pregnancy occurring within the last 18 weeks before the expected date of delivery or 9 weeks after.”
p. 4 - Government travel advisory
- Excluded if an advisory was issued before the effective date or trip start; COVID-19 advisories exempt
Read the clause
“Any Medical Emergency that occurs in any city, region or country where the Government of Canada has issued a travel advisory to "avoid all nonessential travel" or "avoid all travel" prior to Your Effective Date of Insurance or Your Trip Start Date.”
p. 4 - Mental health
- Fully excluded
Read the clause
“Emotional, psychological or mental disease, disorder, condition or symptom.”
p. 4 - Claim deadline
- Claim forms returned within 30 days of receipt; no claim accepted after one year
Read the clause
“Forms must be returned to our office within 30 days of receipt... In no event will a claim be accepted after one year from the date of occurrence.”
p. 6
All 13 questions for Medipac, and the same questions for 8 other insurers →
Medipac travel insurance in detail
Scored on our travel insurance Expert Score — see the full travel insurance ranking.
Ranked #6 of 9 travel insurance providers we rate
3.9Good for snowbirds 60+ wintering in the US
Medipac is the snowbird specialist — backed by A-rated Old Republic Canada and exclusively endorsed by the Canadian Snowbird Association since 1988. Its strengths are senior-friendly underwriting (a favourable 90-day stability window) and loyalty, claims-free and early-bird discounts. The trade-offs are a lower base medical cap (US$2M versus $5–10M rivals), a long medical questionnaire and dated digital UX, and a restrictive refund policy — confirm you’re comfortable with the ceiling.
- Purpose-built for 60+ with a 90-day stability window
- A-rated, long-established underwriter
- Loyalty, claims-free and early-bird discounts
- Lower US$2M base medical limit
- Cumbersome questionnaire, dated digital, restrictive refunds
How to buy Medipac travel insurance
Apply online at medipac.com or by phone at 1-800-633-4722. The application must be completed from within Canada, every applicant must be present, and all applicants must e-sign. No medical questions if you are 55 or under; over 55 you complete a medical questionnaire that sets your rate category. Canadian Snowbird Association membership is not required. Sold across all provinces and territories, though trips over 183 days are unavailable to residents of Quebec, PEI and Nunavut.
Medipac travel insurance plans
Medipac base plan (emergency medical)
Up to $2,000,000 USD for hospital, physician, air and ground ambulance and emergency prescription drugs, including COVID-19. 90-day stability period on pre-existing conditions. Deductibles from $0 to $10,000 USD. No upper age limit; rate bands extend to 86 PLUS. Medical questionnaire required over age 55.
Best for Snowbirds and older travellers who already have trip cancellation elsewhere and want the most forgiving pre-existing-condition wording available.
Not for Anyone who needs trip cancellation, interruption or baggage cover, since Medipac sells none of it.
MedipacGOLD
A $197 upgrade taking the policy maximum to $10,000,000 USD, five times the base plan. Adds a $50 deductible credit, $15,000 CAD accidental death, $10,000 relocation benefit, enhanced private duty nursing to $10,000, excess luggage to $1,500 and emergency pet transport. Protects your Claim-Free Discount.
Best for Long-stay US snowbirds who want the highest medical ceiling available and protection of accumulated claim-free discounts.
Not for Short-trip travellers, since the flat upgrade fee is poor value against a two-week policy.
MedipacMAX / MedipacPLUS
Mid-tier upgrades at $147 and $59 respectively, both lifting the policy maximum to $5,000,000. MedipacMAX includes the excess-luggage and additional benefits that MedipacPLUS does not. Both protect your Claim-Free Discount. Note that Medipac's percentage discounts do not apply to these upgrade fees.
Best for Travellers who want a higher ceiling than the $2M base without paying for GOLD's relocation and pet benefits.
Not for Buyers assuming their loyalty and claim-free discounts will reduce the upgrade cost, which they do not.
4-Season Annual Plan
An annual add-on covering unlimited additional trips anywhere outside your province, at either 23 or 33 days per trip, with a mandatory return to Canada between trips. Purchased alongside a qualifying single trip. Rates are age-banded; a 71-75 traveller pays $206 USD for the 33-day version at a $99 deductible.
Best for Snowbirds who also take shorter trips through the year and would otherwise buy two separate policies.
Not for Cost-conscious buyers, since Medipac's stacked discounts explicitly do not apply to 4-Season Annual rates.
Individual Underwritten Insurance
A manually underwritten route for applicants who fail the standard plan's eligibility, or who want a pre-existing condition covered that would otherwise be excluded. You complete a full medical questionnaire, Medipac's medical staff assess it, and if approved you receive an individual quotation. Claim-Free Discount and Loyalty Credit still apply.
Best for Travellers declined elsewhere after a recent medication change, health change or hospitalisation.
Not for Anyone wanting an instant online price, as this is a phone-and-assessment process via 1-877-888-5259.
What Medipac travel insurance costs
Price is driven by four things: age band, trip length, deductible, and above all your medical rate category. Over-55 applicants are sorted by questionnaire into Preferred PLUS, Preferred or Standard, and the spread is enormous. For an identical 66-70 traveller on a 143-150 day trip at a $99 USD deductible, the premium runs $1,446 in Preferred PLUS, $2,507 in Preferred and $3,371 in Standard, a 2.3x difference driven entirely by health answers. Medipac stacks discounts up to 25% (Early Bird 5%, Loyalty Credit up to 10%, Claim-Free Discount up to 10%), and up to 30% in PEI, Nunavut, NWT and Yukon, but none of these apply to 4-Season Annual rates or the GOLD/MAX/PLUS upgrade fees. Rates do not vary by destination. Against the market Medipac is not the cheapest headline price, but a healthy snowbird landing in Preferred PLUS is highly competitive for long stays.
| Profile | Premium | Source |
|---|---|---|
| 70-year-old snowbird, 143-150 days, Preferred PLUS rate category, $99 USD deductible | $1,446 USD | View source |
| Same 66-70 age band and trip length, but Standard rate category after the medical questionnaire | $3,371 USD | View source |
| 73-year-old snowbird (71-75 band), 143-150 days, Preferred PLUS, $99 USD deductible | $2,195 USD | View source |
| Same 71-75 traveller, 143-150 days, Preferred PLUS, but a $1,000 USD deductible | $1,906 USD | View source |
| 82-year-old (80-85 band), 143-150 days, Preferred PLUS, $99 USD deductible | $4,846 USD | View source |
| Traveller aged 55 or under, 13-15 day trip, $99 USD deductible, no medical questions | $86 USD | View source |
Premiums are the figures published or quoted at the sources above as at September 2026. Insurance is priced individually — treat these as a realistic benchmark, not a quote.
What Medipac travel insurance customers say
We are not publishing a sentiment score for Medipac because the independent evidence does not support one. Its Canadian Trustpilot profile carries three reviews, and two of those describe an advance-fee loan scam that has nothing to do with snowbird medical insurance, leaving a single genuine travel-insurance review from 2021. The BBB file is explicitly Not Rated for insufficient information, there is no InsurEye listing at all, and we found no Reddit or forum corpus of claim experiences.
An absence of complaints is not the same as a good claims record, and we will not present it as one. Medipac is a small, single-purpose insurer selling mostly to repeat snowbirds through the Canadian Snowbird Association rather than through price-comparison sites, so it never accumulated the review volume that mass-market insurers attract. Travel insurance reviews also skew hard negative everywhere, because satisfied claimants rarely post, which makes a near-empty profile genuinely uninformative in both directions.
- Covered COVID when others did not. The only genuine travel-insurance review on Medipac's Trustpilot profile praises it as the best rate the reviewer could find that actually covered COVID, with no trouble extending coverage.
- In-house medical assistance. A long-standing forum recommendation singles out Medipac for using its own doctors and nurses to respond to emergencies rather than routing through an outsourced broker, though this post is now over a decade old.
- Will insure the hard-to-insure. Medipac's Individual Underwritten route is repeatedly cited in third-party editorial coverage as a genuine option for travellers declined elsewhere after a medication or health change.
- No independent complaint record exists. We found no verifiable consumer complaints about Medipac's claims handling on Trustpilot, BBB, InsurEye or Reddit, and we are reporting that vacuum rather than inventing themes to fill it.
- Emergency medical only. The most consistent criticism in editorial reviews is structural rather than service-related: there is no trip cancellation, interruption or baggage coverage, so buyers must source those separately.
- Rigid administration. Reviewers note that policy changes cannot be processed by email, applications must be completed from inside Canada, and non-medical refunds carry a $50 administration fee.
Medipac: frequently asked questions
Can Medipac be trusted to pay out a claim?
On the evidence, yes: Medipac holds an A (Excellent), ICR a+ financial-strength rating from AM Best (Apr 2026) — an independent agency’s verdict on its ability to pay claims. Carrier is Old Republic Canada; Medipac is the administrator (endorsed by the Canadian Snowbird Association).
Who is Medipac travel insurance a good fit for?
Medipac stands out for snowbirds 60+ wintering in the US. Purpose-built for 60+ with a 90-day stability window, and a-rated, long-established underwriter. If those things matter most to you, it’s worth a close look; if your priority is something else, compare it against the companies that rate highest on that pillar.
What are the downsides of Medipac travel insurance?
The watch-outs we found: lower US$2M base medical limit; cumbersome questionnaire, dated digital, restrictive refunds. We spell these out so you can weigh them before buying — every insurer has trade-offs, and knowing them upfront is the point of a real review.
How does Medipac compare to other travel insurance companies in Canada?
Medipac ranks #6 of the 9 travel insurance providers we scored, at 77.8/100. It’s strongest on financial strength and has the most room to improve on digital experience.
Is Medipac's 90-day stability period really better than a 180-day one?
Yes, and it is the main reason to consider Medipac. Stability means no new treatment, no change in medication type, dosage or frequency, no new or worsening symptoms, no deteriorating test results and no hospitalisation or specialist referral. A 90-day window gives you half the exposure of the 180-day standard used by GMS and many others. Medipac also carves out specific changes that do not count: cholesterol medication changes, brand-to-generic switches at the same dosage, and warfarin or insulin dosage adjustments made purely to maintain correct blood levels while your condition is otherwise unchanged.
What is the exclusion nobody warns me about?
Exclusion 2 in the policy wording. Regardless of how stable your condition is, Medipac excludes any medical condition that in the 12 months before your effective date or trip start date required either three or more emergency room visits, hospitalisations or day surgeries in any combination, or a single hospitalisation lasting more than 48 consecutive hours. This catches people who assume stability is the only test. If either applies to you, call Medipac's Specialty Services line at 1-877-888-5259 about Individual Underwritten Insurance rather than assuming you are covered. Travellers under 56 on trips shorter than 41 days are exempt from this and several other exclusions.
Does Medipac cover trip cancellation if I have to come home early?
No. Medipac states plainly that its policy is for emergency medical treatment only and is not a trip cancellation or interruption policy. If your trip is cut short, or you are stranded abroad, your transportation and accommodation costs are not covered. This is the single biggest gap for people switching from an all-inclusive package. You will need to buy cancellation and interruption coverage separately, whether through a travel agent, a credit card benefit or a competing insurer such as GMS or Allianz that sells non-medical coverage as a standalone product.
Why did my quote come back so much higher than the advertised rate?
Because over-55 applicants are sorted into rate categories by medical questionnaire, and the published tables show three tiers: Preferred PLUS, Preferred and Standard. The gap is large. On a 143-150 day trip at a $99 USD deductible, a 66-70 traveller pays $1,446 in Preferred PLUS but $3,371 in Standard, a 2.3 times difference on identical coverage. Your answers about medication, hospitalisation and recent treatment decide which column you land in. This is also why comparing Medipac's headline rate against a competitor's headline rate is misleading until you have both actual quotes.
How long can I stay away without losing my provincial health coverage?
Medipac's own guidance is that you cannot exceed seven months, or 212 days, outside your province within a year, and that the limit is six months or 183 days if you live in Quebec, PEI or Nunavut. This matters because valid provincial health insurance for the full trip is an eligibility condition of the policy. Medipac's rate tables reflect this directly: trip lengths beyond 183 days are simply not sold to residents of those three jurisdictions. Confirm the current rule with your own provincial plan before booking a long stay, since these thresholds do change.